One tweet resulted in Musk being forced to pay a fine and step down as Tesla's chairman. Musk and his company have been frequently accused of engaging in fraud, such as in their buyout of SolarCity, selling defective vehicles, overpromising, and posting reckless tweets.
A few detractors claim that Tesla and Musk's public relations activities have been used to deflect criticisms. Tesla's environmental practices, use of cryptocurrencies, and compliance with open source licenses have been mentioned by critics. Employees have reported poor treatment and policies, resulting in a high injury rate, with some having faced sexual harassment, racism, and union-busting incidents. Musk has been noted for his erratic behavior, dispute of his founder title, and overpromises. Relationships between Elon Musk, Tesla board members, employees, and unions have been complicated, partly resulting in a high turnover rate. A few criticized the company's "stealth" vehicle recalls, requiring customers to sign non-disclosure agreements and intentional disregard about vehicles' fire risk.
Critics have noted that some Tesla cars have had poor build quality due to rushed testing, leading to a high ratio of flawed vehicles. Some features such as Autopilot, Full Self-Driving beta, and Passenger Play (a feature allowing riders to play Tesla games while in motion) have been criticized for their careless deployment.
These safety and quality problems have been compounded by poor wait times of Tesla's customer service.
There have been hundreds of reports of sudden unintended acceleration, brake failures, and "whompy wheels" – collapsing wheels due to faulty car suspension. The safety and quality of Tesla cars and services have been questioned against the company's claims.
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